The staff were very nice and worked well under pressure. Due to the fires in nearby towns, Roswell became the evacuation location. They also had a convention staying and the hotel was sold out. We weren’t able to get a ground floor room since everyone also requested this due to no elevators, only stairs. Traveling with two persons who have trouble using stairs this wasn’t ideal but not the hotels fault at all. Plus there are literally guests staying there who have or may have lost all their possessions in the fires. I hardly have anything to complain about. I think the staff did a great job and stayed calm when the lines were long at check in. They helped everyone and did it with grace.
Stacy
червень 2024 р.
The room was big and comfortable. The restroom was clean and had what was needed. Shower pressure was awsome. Most showers water barley comes out. Location was very convenient. Ac worked great kept it nice and cold throughout the whole Night. Besides breakfast not being great I would definitely stay again.
Melizza
жовтень 2024 р.
Pretty much as advertised, comfy and clean.
Eric
липень 2024 р.
They have done so much to this property and doing even more. I will definitely be coming back here.
Deanna
липень 2024 р.
The location was fantastic
Nicola
вересень 2024 р.
LOVED ALL! Location, rooms were amazing, staff was great and friendly! Breakfast was a BONUS. We have now found our regular hotel in Roswell, NM! We will be back! Thanks so much for the hospitality! Gretchen Cisneros
Gretchen
березень 2022 р.
Everything. Friendly clean everything we needed. Pet friendly! Roscoe was happy too.
David
жовтень 2022 р.
The breakfast was better than most during covid. The staff was friendly. The pool was still closed, I do not know if this was surge related or some other reopening semi post covid delay. The workout space was pretty nice they really need a new cable on the weight machine but generally t was nice.
Shannon
липень 2021 р.
Barry
листопад 2024 р.
Very good room, large with 2 TV's a couch.
Ken
серпень 2022 р.